Nevertheless art. 11 e) of Law 17/2012 provides that the provision of universal services has to comply with the condition of ensuring that the services are provided in function of the technical, economic and social environment and the needs of  the consumers.  Directive 2008/6/EC of the European Parliament and the Council with regard to the full accomplishment of the internal market of Community postal services http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=URISERV%3Al24166  