Patientencharta (treaty (''Staatsvertrag'') between federal government and regions( ''Bundesländer''), see. E.g. for Vienna: http://www.ris.bka.gv.at/GeltendeFassung.wxe?Abfrage=Bundesnormen&Gesetzesnummer=20004633 (there are similar treaties for all other regions). The content of the treaties is implemented into federal as well as into regional laws.